Simply enter your desired name or text on the product page before adding the item to your cart. We create your jewelry exactly as entered, so please double-check spelling and capitalization.

Most necklaces support 3–12 characters. The maximum limit may vary depending on the design. Please check the product description for specific limits.

Most designs support letters only. Some styles may allow hearts (♥) or numbers. Please refer to the product details.

Since every item is custom-made, production usually takes 1–5 business days before shipping.

Delivery generally takes 10–15 business days after production. Shipping times may vary depending on your location.

Orders can only be changed or cancelled within a few hours of purchase. Once production begins, changes are no longer possible.

Because each item is made specifically for you, personalized jewelry cannot be returned or refunded unless it arrives damaged, defective, or we made an error with your personalization.

We offer high-quality stainless steel, 18K gold plated, rose gold plated, and silver-colored finishes, depending on the product.

Our jewelry is made with durable materials. To keep it looking its best, avoid water, perfume, lotions, and harsh chemicals.

Yes! Our personalized jewelry makes a perfect gift for birthdays, anniversaries, Mother's Day, Valentine's Day, Christmas, and other special occasions.

Once your order ships, you'll receive a tracking number by email so you can follow your package.

If you have any questions, please contact us through our Contact Us page or email our support team. We're happy to help.