Shipping policy

Shipping Policy

Effective Date: July 5, 2026

Thank you for shopping with MyKashish. Every piece of jewelry is carefully handcrafted and personalized just for you. Please review our shipping policy below.

Order Processing

All of our jewelry is custom-made to your specifications.

  • Processing Time: 1–5 business days

  • During this time, we create, personalize, inspect, and package your order before shipment.

Processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Time

After your order has been shipped, the estimated delivery time is:

  • Estimated Delivery: 10–15 business days

Delivery times are estimates only and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available) so you can track your package.

Shipping Address

Please ensure your shipping address is accurate and complete before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges, if applicable, are the responsibility of the customer.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Customs processing

  • Weather conditions

  • Public holidays

  • Shipping carrier delays

  • Natural disasters or other unforeseen events

We appreciate your patience in such situations.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact our customer support team through the contact information provided on the MyKashish website.